Accessibility Statement

PaymentHub is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to our website and platform.

We believe that the web should be available and accessible to anyone, and are committed to providing a website and platform that are accessible to the widest possible audience, regardless of technology or ability.

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. PaymentHub targets WCAG 2.1 Level AA conformance.

We assess our accessibility conformance through a combination of automated testing tools, manual keyboard and screen reader testing, and periodic third-party audits. Our goal is to identify and remediate accessibility barriers on an ongoing basis.

PaymentHub takes the following measures to ensure accessibility of our website and platform:

• Include accessibility as part of our design and development workflow
• Use semantic HTML elements and ARIA attributes where appropriate
• Ensure all interactive elements are keyboard accessible
• Provide sufficient color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
• Include alternative text for meaningful images and icons
• Design forms with clear labels, instructions, and error messages
• Test with screen readers (NVDA, VoiceOver, JAWS) on a regular cadence
• Conduct periodic accessibility audits using automated and manual testing

Despite our best efforts, some content may not yet be fully accessible. The following known limitations are being actively addressed:

• Some interactive data visualizations (charts, graphs) may not be fully accessible to screen readers. We provide text alternatives where possible.
• PDF documents generated by the platform may have limited accessibility. We are working to improve PDF output compliance.
• Some third-party embedded content (payment gateway forms, video players) may have accessibility limitations outside our direct control.

We welcome your feedback on the accessibility of the PaymentHub website and platform. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

PaymentHub Accessibility Team accessibility@getpaymenthub.com Clarity Ventures, Inc. 8700 Manchaca Road, Suite 307 Austin, TX 78748

We aim to respond to accessibility feedback within 5 business days and to resolve reported issues within 30 days where feasible.

PaymentHub assesses the accessibility of our website and platform through the following approaches:

• Self-evaluation: Our development team performs regular accessibility reviews as part of the release process
• Automated testing: We use tools such as axe-core, Lighthouse, and WAVE to identify common accessibility issues
• User testing: We engage users with disabilities to test critical workflows and provide feedback
• External audit: We commission periodic third-party accessibility audits to validate our conformance claims